Useful information gets spread around at the water cooler in the office, but fortunately, Ruby® Receptionist brings you tips, news and juicy tidbits that don’t require you to leave the comfort of your home in their newsletter, The WaterCooler!

This Edition of the Watercooler features handy articles such as:

• How to (Milk)Shake Up Your Market Research: Find out how the McDonald’s milkshake surprized researchers—and how to apply what they learned.
• Building a Culture of Service: In this article for Small Giants, Ruby Founder and CEO Jill Nelson reflects on company milestones and discusses strategies for creating a service-driven work culture.
• Content Marketing 101: Blog posts, social media updates, videos, white papers, case studies, and even newsletters like this one are all “content,” and they’re great tools for connecting with customers.

You’ll also want to catch the webinars they host such as Work Smarter, Not Harder and How to Flex Your Customer Service Muscle! Take a moment to dig through the Watercooler and get great tips you can implement in your practice!

Did you know that as a member of NACBA  you can get Ruby’s legendary live service and a comprehensive suite of features for a fraction of the cost of an on-site hire—plus save 5% off monthly plans!  Learn more at www.callruby.com/nacba.