Author: cherewill

Get Tips From The Watercooler With Ruby Receptionists!

Check out these great articles in The Watercooler Newsletter from our partner Ruby Receptionists! Get updates and tips that can enhance your business! Take a look at this edition’s features!

  • The Most Humbling Lessons of Leadership: Ruby Founder and CEO Jill Nelson reflects on her entrepreneurial journey in this article for Forbes.
  • Upcoming Webinar: Flex Your Customer Service: Register today for our free webinar on March 7, How to Flex Your Customer Service Muscle, and explore 3 steps to up your customer service game and get your customers pumped!
  • You Had Me at Hello: How do you lead customers to loyalty? By building trust and showing you care from the first “hello,” and this article has tips to help you get there.
  • A Practical Approach to Situational Leadership Bilingual Receptionist Cultivator, Rosy Rocha is the intrepid Ruby responsible for creating and maintaining Ruby’s Spanish service delivery. Get to know her and her leadership style!
  • Advice for Managing Managers: What matters most to your company? Learn how to provide your leaders with the tools to drive your mission, vision, and values.
Want to learn more about what a virtual receptionist can do for your business? Contact us at 866-611-7829 or hello@callruby.com

Bankruptcy News Briefs 2/26

Dive Into New Headlines…

Fourth Circuit Looks at Multiple Factors in Bad Faith Analysis

Advocates to FCC: Do More, Much More to Block Unwanted Robocalls

Church Provides No Sanctuary: Sixth Circuit’s FDCPA Decision May Breathe New Life into TCPA Spokeo Arguments

Forensic Analysis of Debt Settlement Program Participants, Commissioned by the American Fair Credit Council, Validates Economic Benefit to Consumers

17 Lawsuits Now Filed in Dept of ED Collection Contract, Chapter 2

Maryland Court Finds Mini-Miranda Not Necessary on Certain Consumer-Initiated Calls

CFPB Seeks Input on Town Halls, Field Hearings in Agency Review

Debtor’s Obligation to Pay his Children’s College Expenses Qualified as a DSO and Were Non-Dischargeable

What The Climbing Debt Defaults Really Mean For The Economy

Chapter 13 Debtor Could Not Defer Surrender of her Home Until her Son Graduated High School

A Shocking Number of Americans Now Owe at Least $50,000 in Student Debt—and Many Aren’t Paying It Down

Bankruptcy Remoteness Going to a Court of Appeals

Department of Education Considering Student Loan Bankruptcy Rule Changes

2017 Consumer Finance Year in Review

Congressional Research Service Releases Bankruptcy & Student Loans Report

On Thursday, February 22, 2018, the Congressional Research Service released a report titled “Bankruptcy and Student Loans”. The report explains how and why the Bankruptcy Code makes student loans nondischargeable unless undue hardship is proven. It concludes with providing potential considerations for Congress to treat student loans moving forward. Read the Full Report.

Register for NACBA’s Webinars!

Escrow Shortage Claims
Date: March 15, 2018
Time: 1:00 PM Eastern / 10:00 AM Pacific (60 Minutes)
Cost: $25 Members / $75 Non-Members
Presenters: Tara Twomey, Esq. & John Rao, Esq.

Register HERE

Have you ever received a mortgage arrearage claim including a hefty escrow shortage? This webinar will examine how to review that claim for accuracy and how to explain it to your client. Don’t miss this opportunity to save yourself time and aggravation when reviewing these claims.

Circuit Case Law Update
Date: ON DEMAND
Time: ON DEMAND
Cost: Free for NACBA Members
Presenters: Jim Molleur, David Shaev, Trish Meyer, Koury Hicks, Behrooz Vida, Brian Flick, David Yen, Wendell Sherk, Stanley Zlotoff, Jill Michaux and Nathan Juster.

Register HERE

Who’s Ready for the 2018 NACBA Annual Convention!

Visit the Annual Convention site for the updated schedule, speakers, pre-convention sessions and more! In a blink of an eye, April will arrive! Register today and get savings at the Early Bird Rate!

Register Today!

Bankruptcy News Briefs 2/21

Dive Into the Midweek Headlines…

Maryland Court Finds Mini-Miranda Not Necessary on Certain Consumer-Initiated Calls

Bankruptcy Standards Get New Scrutiny

Bank May Not Hide Settlement Amount

Under Trump, consumer agency promises to do the bare minimum, and nothing more

Debt Collection Companies Have Hijacked the Justice System

Chapter 13 Debtor Could Not Defer Surrender of her Home Until her Son Graduated High School

Student loan borrowers with high debts aren’t making progress repaying them

Congressman John Garamendi’s bill to ease student loan debt awaits committee action

Trump Administration Looking at Bankruptcy Options for Student Debt

State Senate Passes Student Loan ‘Bill of Rights’

Eleventh Circuit Follows Ninth Circuit in Awarding Appellate Fees for Automatic Stay Violation

Register for NACBA’s Webinars!

Set Yourself Apart & Make Money: Use Non-Standard Provisions in Local Chapter 13 Plan
Date: Thursday, February 22, 2018
Time: 2:00 PM Eastern / 11:00 AM Pacific (90-120 Minutes)
Cost: $25 Members / $75 Non-Members
Presenters: O. Max Gardner and Henry Sommer

Register HERE

Escrow Shortage Claims
Date: March 15, 2018
Time: 1:00 PM Eastern / 10:00 AM Pacific (60 Minutes)
Cost: $25 Members / $75 Non-Members
Presenters: Tara Twomey, Esq. & John Rao, Esq.

Register HERE

Have you ever received a mortgage arrearage claim including a hefty escrow shortage? This webinar will examine how to review that claim for accuracy and how to explain it to your client. Don’t miss this opportunity to save yourself time and aggravation when reviewing these claims.

Circuit Case Law Update
Date: ON DEMAND
Time: ON DEMAND
Cost: Free for NACBA Members
Presenters: Jim Molleur, David Shaev, Trish Meyer, Koury Hicks, Behrooz Vida, Brian Flick, David Yen, Wendell Sherk, Stanley Zlotoff, Jill Michaux and Nathan Juster.

Register HERE

Who’s Ready for the 2018 NACBA Annual Convention!

Visit the Annual Convention site for the updated schedule, speakers, pre-convention sessions and more! In a blink of an eye, April will arrive! Register today and get savings at the Early Bird Rate!

Register Today!

Bankruptcy News Briefs 2/20

Check Out The Headlines Making News…

Court Grants Discharge of 50-Year Old Debtor’s $230,000 in Student Loans where IBRP would Leave here Huge Tax Liability in her 70s and Wipe Out Her Assets

Criminal Restitution Is Nondischargeable

Chapter 13 Plan Confirmed Even Though Payments Did Not Include All of Debtors’ Disposable Income

Household Debt Increases for Fifth Consecutive Year

A Party Does Not Have Standing to Appeal Bankruptcy Court Order simply because it has been Allowed to Appear in Bankruptcy Proceedings

Democrats Seek Answers to CFPB’s OFLEO Realignment

Collection Letter Making Settlement Offer for Time-Barred Debt Can Violate FDCPA Without Legal Action Threat, Third Circuit Rules

Post-Discharge Loan Modification with Partial Claim Gets Servicer in Trouble with Bankruptcy Court

Second Circuit Finds “Related To” Bankruptcy Jurisdiction in a Madoff Matter

Mortgage debt surges in fourth quarter

Canceling Student Loan Debt Isn’t Just A Dream. It Could Save The Economy.

Wisconsin bankruptcy filings were the lowest in a decade in 2017

Debt Collectors Hoping For Relief from Courts on Collection Letter Claims May Soon Get Clarity (podcast)

Register for NACBA’s Webinars!

Set Yourself Apart & Make Money: Use Non-Standard Provisions in Local Chapter 13 Plan
Date: Thursday, February 22, 2018
Time: 2:00 PM Eastern / 11:00 AM Pacific (90-120 Minutes)
Cost: $25 Members / $75 Non-Members
Presenters: O. Max Gardner and Henry Sommer

Register HERE

Escrow Shortage Claims
Date: March 15, 2018
Time: 1:00 PM Eastern / 10:00 AM Pacific (60 Minutes)
Cost: $25 Members / $75 Non-Members
Presenters: Tara Twomey, Esq. & John Rao, Esq.

Register HERE

Have you ever received a mortgage arrearage claim including a hefty escrow shortage? This webinar will examine how to review that claim for accuracy and how to explain it to your client. Don’t miss this opportunity to save yourself time and aggravation when reviewing these claims.

Circuit Case Law Update
Date: ON DEMAND
Time: ON DEMAND
Cost: Free for NACBA Members
Presenters: Jim Molleur, David Shaev, Trish Meyer, Koury Hicks, Behrooz Vida, Brian Flick, David Yen, Wendell Sherk, Stanley Zlotoff, Jill Michaux and Nathan Juster.

Register HERE

Who’s Ready for the 2018 NACBA Annual Convention!

Visit the Annual Convention site for the updated schedule, speakers, pre-convention sessions and more! In a blink of an eye, April will arrive! Register today and get savings at the Early Bird Rate!

Register Today!

#NACBADEN Session Highlight!

Are you ready for another memorable NACBA Conference! We’re on the countdown and highlighting all the informative sessions you’ll have access to when you attend #NACBADEN! Make sure you Register Today!

Bankruptcy News Briefs 2/15

Today’s Headlines…

U.S. House Votes to Weaken State Limits on High-Cost Loans

No Excuses for Student Loan Servicer’s Failure to Comply with Plan

N.D. Illinois Makes Reasonable Ruling on Interest Disclosure Requirements

CFPB Continues Search for Evidence with Supervision RFI

Regulatory Reform Panel Raises Important Discussion

IRS Issues Scam Alert on Fraudulent Callers Impersonating Debt Collection Agencies

Third Circuit Holds “Settlement Language” in Collection Letter Can Be Misleading

How the CFPB Plans to Scale Back Its Regulatory Mission

No letup to CFPB investigation into Equifax, Mulvaney says

US Household Debt Spikes In Q4 2017

FTC Accuses Student Loan Debt Relief Operation of Deceiving Consumers

Trump May End Student Loan Forgiveness Program

Register for NACBA’s Webinars!

Set Yourself Apart & Make Money: Use Non-Standard Provisions in Local Chapter 13 Plan
Date: Thursday, February 22, 2018
Time: 2:00 PM Eastern / 11:00 AM Pacific (90-120 Minutes)
Cost: $25 Members / $75 Non-Members
Presenters: O. Max Gardner and Henry Sommer

Register HERE

Who’s Ready for the 2018 NACBA Annual Convention!

Visit the Annual Convention site for the updated schedule, speakers, pre-convention sessions and more! In a blink of an eye, April will arrive! Register today and get savings at the Early Bird Rate!

Register Today!